FAQ'S

Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch within 24 hours.


Shipping
We use NZ Post for deliveries. These will generally take 2-3 days with delays in peak periods. We will provide you with a tracking number.

Shipping is free for all orders in New Zealand.

We can offer a courier service if urgent delivery is required. Orders need to be placed by 9am to ensure we can get these packed and away. For this service either pop us a message or give us a call.

*Please note once we hand over to the courier, the delivery time is out of our hands, please allow time for delivery to be made.

Orders will ship generally within a business day however it is best to allow 3 business days from the day you place your order in case we are super busy.

If you are wanting your gift to arrive on a specific day, then just make a note of the day you would like it delivered in the ‘notes’ section at checkout when you place your order and we will do our best to make that happen.


My box is a gift. I don't want any prices or receipts included in the box.
Rest assured we never include receipts or any prices inside our boxes!

I want to order multiple boxes that will be shipped to multiple addresses. How can I do this?
Place your order and then please email us with the details and we can arrange this for you.

Corporate Gifts
Looking for a gift that delivers on your business goals? Tired of forgettable generic gifts?
At A little love co, we will go above and beyond to customise and create gifts that are not
only beautiful and on-brand for your company but also reflect the reason for why you are giving a gift.
Ready to elevate your corporate gifting experience? Email us today at hello@alittleloveco.nz

I am a supplier interested in working with you.
If you are a small New Zealand and have a product that you think we will love and is the perfect fit for A little love co, then we would love to hear from you email us at alittleloveco.nz@gmail.com


Win a $50 Gift Voucher to Spend!

Tag us in your photos!

We are running a monthly competition where one lucky winner will receive a $50 voucher to spend at: A little love co.

All you need to do is take a photo of your gift featuring our products and post it on Instagram tagging us in your photo with @alittleloveco_

One winner will be chosen every single month! Winner will be drawn on the first day of each month. Get tagging!

The fine print:
1. The Promoter is A little love co
2. To enter the competition an entrant must post a photo on their Instagram feed, featuring your gift and tag @alittleloveco_s in the photo.
3. The prize will be a $50 voucher to use on our website – A little love co (for shipping in New Zealand only)
4. Closing date for entry will be the last day of each month at 11:59PM (NZT).
5. The rules of the competition and the prize for each winner are as follows:
• For each Instagram post featuring our products and including a tag of us will be one entry.
• The entrant must have tagged @alittleloveco_in the photo.
6. No cash alternative to the prizes will be offered. The prizes are not transferable.
7. The winner will be notified by email and/or Instagram within 10 days of the end of each month. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
8. The Promoter will notify the winner when and how to redeem their voucher.
9. By entering this competition, an entrant is indicating his/her acceptance and agreement to be bound by these terms and conditions.
10. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current New Zealand data protection legislation and will not be disclosed to a third party.
11. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram, Facebook, or any other Social Network. You are providing your information to the Promoter and not to any other party.

 

A little love co connects you with those you cherish, whether they’re down the road or in another part of New Zealand, through thoughtfully curated gifts, made to connect and inspire with carefully curated homewares, luxury gifts and clothing and lifestyle goods.

Packaging

Whilst some of our gift boxes are packaged in cardboard or wooden boxes. We also think outside the square and try and make the packaging part of the gift as well.

Our aim to offer packaging that is recyclable (minimising landfill waste) or can be used in your home or upcycled.

Small Business

We source our products from around New Zealand and Australia. Our aim is to support small businesses that like us, are passionate about what they do and make their products with love.

If you are a small business and have a product that you think is a perfect fit...let's talk!

Send us an email to hello@alittleloveco.nz